Privacy Policy
Last updated: April 16, 2026
Information We Collect
Service App collects account details such as name, phone number, email address, password, role, service type, booking details, uploaded provider verification documents, profile photo, location data when needed for nearby services, device notification token, and payment or wallet transaction details when those features are used.
How We Use Information
We use this information to create accounts, verify providers, connect users with service providers, manage bookings, send important notifications, support safety and fraud prevention, improve service quality, and maintain app security.
Location
Location permission is used to support service discovery, booking, travel, and service coordination. You can control location permission from your Android device settings.
Notifications
Notification permission is used for booking updates, account alerts, provider updates, and service status messages. You can turn notifications off from your Android device settings.
Sharing
We share only the information required to complete service workflows, such as booking details between users and providers. We may also share data when required by law, to prevent fraud, or with service providers that help operate the app.
Security
We use reasonable technical and organizational safeguards to protect user data. No method of electronic storage or transmission is completely secure, so users should keep account credentials private.
Data Deletion
You can request account or data deletion from the Data Deletion page or by contacting the app owner at: support@ekalamfoundation.com.
Contact
For privacy questions, contact: support@ekalamfoundation.com.